Privacy Policy

Rock Bottom are committed to the protection of your privacy. We will only use the information that we collect about you lawfully and in accordance with the Data Protection Act of 1998. The information we hold will be accurate and up to date.

By trading with Rock Bottom or by using our website www.rock-bottom.co.uk you are accepting and consenting to the data collection we detail in this document.

We collect information about you for two reasons: firstly, to process your order in an efficient and timely manner and second, to provide you with the best possible service.

The type of information we will collect about you includes:

  • Information you give us – your name, address, telephone number(s), delivery address & email address
  • If you register on our website we will store your user name & password (please take all reasonable care to ensure that no third party obtains your user name & password from you directly)
  • Credit / debit card details – we do not store or process this information through our website nor have access to any credit card details as all transactions are processed on secure servers controlled by our payment providers. All data used for payment is encrypted.

Cookies – Please refer to our Cookie Policy for details.

Email communications: You may opt out of receiving any marketing emails consented by you, from us by emailing info@rock-bottom.co.uk with the subject remove.

We will never collect sensitive information about you without your explicit consent. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing. The information we hold will be accurate and up to date.

If you need to check the information that we hold about you please contact us by email: webmaster@rock-bottom.co.uk with the subject information. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

Should you have any questions or comments about privacy, please do not hesitate to contact us at webmaster@rock-bottom.co.uk with the subject privacy.