Help

Choose from our Help Categories

Do I need to create an account?

We do not require you to create an account but once you have created one you will not need to enter your details each time you shop with us. You will also have a history of purchases available plus your wishlist of products for priority purchase when we receive the items into stock.

If you wish to create an account now please click here.

How do I manage my Account?

You can login to your account by clicking on the `MY ACCOUNT` link at the top right of the main menu bar. There you can edit all your settings and check your order history.

Can my order be changed?

Once an order has been placed it, unfortunately, cannot be changed. If you have made a mistake please return the items to us by referring to our returns policy here.

Where can I find the size guide?

There is a link on this help page for size guides but each product has a seperate size guide related to the type of product you are viewing.

 

 

 

 

Which methods of payment do you accept?

Our current payment processor is through PayPal. After you have placed an order you will be directed to a PayPal screen where you will be given the option of using an existing PayPal account or payment by a credit / Debit card.

How safe is my payment information?

Our website uses 128bit SSL encryption for all data transmitted but we do not process any PayPal transactions directly through our site but instead you will be re-directed to a PayPal secure server for payment.

 

 

 

 

 

 

 

 

 

 

Clothes sizes vary according to each manufacturer and can also vary according to the cut and style of the garment as well, so these tables should only be taken as an approximate guide. Correct fit is important otherwise the clothes will be uncomfortable and won`t look good. Sizes given are in both inches and centimeters for conversion purposes. US sizes are usually about one size larger than UK sizes.

Measure your actual body, without clothing, to get an accurate reading for your size. Do not pull your tape measure too tight and we would advise that you wear a non padded bra to get a more accurate measurement.

1. Bust – Measure horizontally around the fullest part of your bust and also accross your shoulder blades.
2. Waist – Measure around your natural waist.
3. Hips – Keeping your legs together, measure around the fullest part of your hips.

If you find that you are between sizes we would recommend that you choose the larger size.

The following charts are for guidance only.

UK Sizes in InchesBustWaistHips
6Extra Small30/3222/2433/35
8Small32/3524/2635/37
1034/3526/2737/38
12Medium35/3727/2938/40
1437/3929/3140/42
16Large39/4031/3242/43
18Extra Large40/4232/3543/44
8 - 18Small-Large (Freesize)32/4024/3235/43
UK Sizes in CMBustWaistHips
6Extra Small76/8122/2433/35
8Small32/3524/2635/37
1034/3526/2737/38
12Medium35/3727/2938/40
1437/3929/3140/42
16Large39/4031/3242/43
18Extra Large40/4232/3543/44
8 - 18Small-Large (Freesize)32/4024/3235/43
CountrySize
UK & Ireland8101214161820
United States46810121416
Scandinavia & Germany34263840424446
Italy384-4244464850
France, Spain & Portugal36384042444648
Trousers & JeansInside Leg
InchesCM
Short3076
Regular3281
Long3486
Shoe Size
UK345678
Europe363738394041
USA / Australia5678910

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